第2章 前 言 (2)
“Just what you and I would do， of course； he smiled back at the baby. Soon he struck up a conversation with the woman about her baby and his grandchildren， and soon the entire reception room joined in， and the boredom and tension were converted into a pleasant and enjoyable experience.”
An insincere grin？ That doesn’t fool anybody. We know it is mechanical and we resent it. I am talking about a real smile， a heartwarming smile， a smile that comes from within， the kind of smile that will bring a good price in the marketplace.